At a Glance
| Members | Susana & Zack West — husband and wife |
| Venture | FreezerFit (freezerfit.com) — founded 2020, Dallas, TX |
| Scale | 30,000+ customers · 1,000+ freezer-friendly recipes · webinars, monthly classes & YouTube |
| Her lane | The creative — cook, model, bilingual content creator (English & Spanish) · first woman on the runway at Miami Swim Week's opening show & first on stage at The Country C1ub Gala |
| His lane | The operator — CEO of FreezerFit · founder of SupportLead & West Hospitality Capital · Zack West Digital: 100+ business clients, $30M+ in ad campaigns managed |
| The story | Venezuela → Dallas · worlds apart, one table · he knew from the start |
| Guiding principle | “Meals should work around your life — not the other way around.” |
Worlds Apart, One Table
Some matches are made in heaven and assembled across hemispheres. She started in Venezuela with nothing but a family's recipes and a work ethic that wouldn't quit. Zack started in Los Angeles, the kind of man anyone can rely on when times get hard. Two worlds, boards apart. When they finally met, the collision produced something neither continent saw coming.
Susana came to America the hard way. No shortcuts, no safety net. Just hardship after hardship, the kind of pressure that breaks most people. It didn't break her. Pressure is what makes diamonds, and anyone who has watched her smile light up a room knows exactly what came out of that press.
Zack saw it before anyone. Through the toughest stretches, the years when nothing was guaranteed and everything was work, he was her rock. He didn't waver, because he didn't need to: he knew she was the one from the start. His love language was adventure: travel, food, marketing, the next mountain. He simply made room for her on every single one.
That's the real headline of this spotlight. The business is remarkable. The love story built it.
Two Problems, One Kitchen
Every household knows the enemy. It shows up at 6 p.m., wearing an apron of good intentions, and whispers: just order out tonight. Multiply that whisper by a year and it costs a family thousands of dollars — and something harder to price: the feeling of being in control of your own table.
Most people fight that enemy with willpower. Susana and Zack West built a system instead.
The system is called FreezerFit: batch-cook healthy meals in bulk, freeze them for up to three months, and let the slow cooker or instant pot do the evening shift. Prep ten meals in about an hour. Buy in bulk, save thousands a year. The meals, as the Wests like to say, cook themselves.
But the system isn't the story. The story is the two people behind it, because FreezerFit only works the way it works because one of them built the kitchen and the other built the machine.
Her Side of the Table: Susana
Susana West grew up in Venezuela, cooking beside her mother and grandmother, in the kind of kitchen where recipes aren't written down, they're handed down. Years later, working as a fitness model in the United States with a demanding schedule and a tight budget, she rediscovered that inheritance in an unexpected form: freezer cooking. Prep ahead. Eat well. Spend less. The method saved her health goals and rekindled the passion that started it all.
Today she is the creative mind of FreezerFit: the face of its webinars, its monthly cooking classes, and a YouTube channel serving recipes from cuisines all over the world, delivered fluently in English and Spanish.
And cooking is only her main stage. Susana is also a model and content creator. As a freelance UGC creator she has produced organic, high-energy content for brands like BELLAMI and Fekkai, and for restaurants like Rao's in Miami — treating every project, in her words, as if it were her own business. Her personal Instagram runs the full range: fashion, beauty, fitness, and — always — healthy cooking.
First on the Runway, First on the Stage
Here is a line for the c1ub record books: Susana West was the first woman to take the stage at Miami Swim Week's opening show, walking the runway in her home country's colors. And she holds a second first that we're even prouder of: the first member ever to take the stage at The Country C1ub Gala.
Two stages, one pattern. Put Susana in front of a room and the room belongs to her.
His Side of the Table: Zack
Zack West is the reason a family recipe method became a 30,000-customer business. An entrepreneur with a conversion brain, Zack watched Susana's freezer system transform their own kitchen and saw what most people would have missed: this isn't a habit. This is a product.
He had the machinery to prove it. His agency, Zack West Digital, is a conversion-focused shop that has partnered with more than 100 small businesses and managed over $30 million in Facebook and Google ad campaigns. When the pandemic hit in 2020 — health and finances squeezing every household at once — the Wests launched FreezerFit into the exact moment that needed it. And he hasn't stopped building since. His newest company, SupportLead, puts AI on the phones for home-service businesses: answering missed calls, following up with every lead, and booking jobs while the crew is still on-site. Alongside it, West Hospitality Capital takes the same operator's eye into hospitality.
But ask anyone who actually knows Zack and the résumé comes second. What comes first is the character: the guy who is always trying to stand for what's right, whether or not anyone's watching. Around here that's not hearsay. Zack is a longtime brother and friend of Cameron's — the two grew up on the golf course together, working on each other's game and each other's mojo in equal measure. Some members you recruit. Some you've known your whole life.
She supplied the craft. He supplied the distribution. That's not a love story metaphor — that's the org chart.
“Meals should work around your life — not the other way around.” — The FreezerFit creed
The Adventure Clause
The Wests run on a simple equation, and it's the quiet thesis of this whole spotlight: a healthy lifestyle, a positive mind, a good attitude, and a taste for adventure. Stack those four and they compound into amazing food, better stories, and the real thing: real love.
So the same couple teaching the world to batch-cook is also the couple jumping out of a plane over Hawaii, hunting down the next tasting menu, and turning date night into field research. Adventure isn't their escape from the work. It's the R&D department.
FreezerFit Today
Six years in, the numbers speak in full sentences: 30,000+ customers. 1,000+ freezer-friendly recipes. Personalized meal planning tools, monthly classes, and a community that measures success in grocery bills shrunk and evenings reclaimed — about an hour a day back, per member, per kitchen.
Off the clock, the Wests are exactly who you'd hope: foodies to the core, hunting new restaurants and dishes around Dallas and sharing the finds with their audience. The people teaching the world to cook at home are also the first ones at the new tasting menu. That's not a contradiction — that's range.
Susana hosts a free online cooking class — 10 healthy freezer meals, about 30 minutes, with a free printable cookbook and shopping list included. Take the seat: freezerfit.com/costco-cooking-class
The c1ub is built on a simple belief: nobody achieves great things alone. Susana and Zack are that belief with a wedding ring on it — proof that the strongest ventures pair the craft with the operator, and that the person across the table might be the co-founder you've been looking for.
Three Lessons From the Wests' Playbook
Your solution to your own problem is a product.
Susana wasn't chasing a market — she was a model on a budget who needed to eat well. The method she built for herself became the method 30,000 people pay for. Solve your own life first; the audience is everyone living the same problem.
Pair the craft with the operator.
A great recipe without distribution feeds one house. Distribution without craft feeds no one twice. FreezerFit exists because both seats were filled on day one — find your other half, in business or across the dinner table.
Treat every project like it's your own business.
It's Susana's rule as a creator, and it shows in everything the Wests ship — from a brand collab to a free class. Care at that level is impossible to fake and impossible to ignore.
Connect With Susana & Zack
- 🍳Take the free class: 10 healthy freezer meals in 30 minutes, cookbook included — freezerfit.com/costco-cooking-class
- 📸Follow Susana: Instagram @susanawestofficial · TikTok @susanawestofficial — recipes, fashion, and fitness
- 📈Follow Zack: @iamzackwest — the operator's side of the story
- 🥘Explore FreezerFit: freezerfit.com — 1,000+ recipes, meal planning tools, and monthly classes
- 🤖SupportLead: supportlead.ai — Zack's newest company: AI that answers missed calls and books jobs for home-service businesses
- 🏨West Hospitality Capital: westhospitalitycapital.com — the operator's eye, turned to hospitality
And if you spot the Wests at a c1ub event — ask them where to eat in Dallas. You'll get a better answer than any app can give you.
FAQ
What is FreezerFit?
FreezerFit is an online cooking membership founded in 2020 by husband-and-wife team Susana and Zack West. It teaches batch cooking of healthy, freezer-friendly meals — prep in bulk, freeze for up to three months, and let the slow cooker or instant pot do the rest. The membership now trains 30,000+ customers to save time and money in the kitchen, with 1,000+ recipes, meal planning tools, webinars, and monthly cooking classes.
Who are Susana and Zack West?
Susana West is a Venezuelan-born, Dallas-based cook, model, and content creator — the creative mind behind FreezerFit, the first woman to take the stage at Miami Swim Week's opening show, and the first to take the stage at The Country C1ub Gala. Zack West is a Dallas entrepreneur, the co-founder and CEO of FreezerFit, and the founder of SupportLead and West Hospitality Capital; his agency, Zack West Digital, has partnered with 100+ small businesses and managed over $30 million in digital ad campaigns.
Is there a free way to try FreezerFit?
Yes. Susana hosts a free online cooking class that walks you through preparing 10 healthy freezer meals in about 30 minutes, and it comes with a free printable cookbook and shopping list. Find it at freezerfit.com/costco-cooking-class.
How can Country C1ub members connect with Susana and Zack?
Follow Susana at @susanawestofficial and Zack at @iamzackwest on Instagram, explore freezerfit.com, or say hello at c1ub events. They're Dallas-based foodies — restaurant recommendations are always on the table.
The Country C1ub Member Spotlight Series celebrates the builders, founders, and mission-driven people who make this community what it is. Nobody achieves great things alone.